This episode breaks down the SRA’s proposed changes to how law firms handle and display complaints procedures. Andre and Paul discuss the implications for firms and clients, highlight feedback from legal professionals, and explore what these rules mean for transparency and trust.
About the podcast
You're listening to The Legal Compliance Academy's legal compliance updates. This is where legal clarity meets everyday practice. Insights, updates, and practical guidance for legal professionals. Have your say on the SRA's complaints consultation: https://form.sra.org.uk/s3/FTC-consultation25 Stay Compliant - Stay Safe.
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